KM enablers
Knowledge management enablers (KM enablers) are tools, techniques, and activities that used during the knowledge management implementation. There are many types of enabler that can be implemented by the organization. Organization might choose the enablers that suitable with their context, characteristic, and readiness. Following is the list of some enablers that might be used during knowledge management implementation:
Champions–are people or group of people who are selected to motivate, promote, and ensure the implementation of knowledge management is working. The champion should has a leadership skill, good knowledge management concept, strong personal credibility and popular within the organization. Hence, champion could be either the formal leader, or other people who appointed by the KM team to be a champion.
Communities of practice (CoP)–are group of people who has the same interest that build a networking to share ideas, knowledge, experience, and best practices.
Knowledge mapping–is a tool that used to overview the knowledge asset, process, flows, gaps, and barriers within organization. Through knowledge mapping organization will gaining a clear description about the organizational knowledge, hence, organization can takes a good decision on knowledge management implementation.
Reward system—is giving reward for everyone who has contribution on knowledge sharing, the reward either tangible or intangible. This method is good to increase employees’ creativity and encourage knowledge sharing in organization.
Story telling—is a technique used to deliver knowledge, experience, and best practice in-depth among employees.
ICT—information communication technology, is important tool in knowledge management implementation in order to share knowledge. ICT diminish geographical barrier, time differences, and space. People can easily communicate with other anywhere and anytime.
Search engine—this tools is important for knowledge creating. The search engine connect knowledge worker to information both in intranet and extranet.
Document management tools—help knowledge worker to organize, store, recall, and sharing document within organization. Document management increases efficiency and transparency, and much effective.
Data analysis and reporting tools—this tool can transfers all of the information that smartly analysis to the top management’ desktop in order to help them in decision making. The technology that might be used is OLAP that able to analysis data.
References:
Australian standard on knowledge management-a guide. AS 5037-2005
Binney, D. (2001). The knowledge management spectrum—understanding the KM landscape. Journal of Knowledge Management, 5(1), pp. 32-42.
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